You can search for a doctor by their specialty or department on our home page. Once you find the right doctor, click 'Book Appointment' and select your preferred date and time.

Yes, we use end-to-end encryption for all video consultations and follow strict data privacy regulations to ensure your medical history remains confidential.

You can cancel an appointment up to 24 hours before the scheduled time for a full refund. Cancellations made within 24 hours may be subject to a small fee.

All your reports and prescriptions are saved in your personal dashboard. Simply log in and navigate to the 'My Records' section to view or download them.

Our platform is for non-emergency consultations. In case of a critical emergency, please dial your local emergency number or visit the nearest hospital immediately.

Yes, our 'Premium Care' package covers up to 4 family members and includes priority scheduling and annual wellness checkups.

We accept all major credit/debit cards, mobile banking (like bKash/Nagad), and online bank transfers through our secure payment gateway.